EBOOK GUARANTEE & REFUND POLICY
If after 30 days you don’t feel like you’ve received your moneys worth, and you are not completely satisfied with the eBook, you may return it with an email to [email protected] describing why you are disappointed and we’ll refund you 100%, no questions asked.

It’s 100% RISK FREE for you!

 

COLOUR BOARD REFUND POLICY

Our sample boards are custom made in small quantities therefore we do not allow returns or refunds, however we will replace any damaged boards due to shipping.

Shipping available within Canada and the US only.

 

ONLINE TRAINING GUARANTEE AND REFUND

If after 30 days you don’t feel like you’ve received your moneys worth, and you are not completely satisfied with the online training, email us at [email protected] describing why you are disappointed and we’ll refund you 100%, no questions asked.

It’s 100% RISK FREE for you!

 

ONLINE DESIGN CONSULTATION REFUND POLICY

Things come up in life, situations get altered or sometimes we just change our mind – it happens. Our eDesign team is here to make you happy and we are committed to complete client satisfaction. So, if within 90 days of your purchase, and prior to submitting your information, you change your mind, we will provide a refund less a 5% administrative fee. After 90 days, or once you have initiated the consultation process by submitting your information, we can no longer provide a refund.

 

LIVE TRAINING CANCELLATION POLICY

A deposit refund, minus a $300 non-refundable registration fee, is available if you cancel three weeks prior to the course date. Cancellations made within three weeks of course date will not receive a refund. Instead, the deposit must be applied to any True Colour Expert training held within the following 12 calendar months, if not your deposit will be forfeited. A $75 non-refundable fee will apply if you transfer your registration to another course.

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