Refund Policy


E-Book Refund Policy

If you are not completely satisfied with the eBook you may return it with an email to describing why you are disappointed and we will issue a full refund.

Large Sample Refund Policy

Our sample boards are custom made in small quantities therefore we do not allow returns or refunds, however we will replace any damaged boards due to shipping.

On-Line Consultation Guarantee and Refund

You have paid for our time so if for some reason you move or something changes before you can implement our recommendations there will be no refund. We want you to be happy, so if there is an issue other than personal preference we ask that you share photos of your colour testing and any objections or concerns you might have and give us the opportunity to tweak our selections before you reject them outright. Please note, we will not provide a refund unless we have had the chance to make adjustments to our initial recommendations.

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